Author · Zappio

Agam Prabhat

Co-Founder & CEO, Zappio

Co-founded Acredge and Zappio; building AI voice automation for real estate since 2023

Co-Founder and CEO of Acredge, the real estate intelligence company behind Zappio, an AI voice calling platform for real estate sales teams.

  • 2023Founded Acredge and Zappio
  • GurugramHeadquartered in
  • AI Voice Automation
  • Real Estate Technology
  • Startup Strategy
  • Product Leadership
About

About Agam Prabhat

Agam Prabhat is Co-Founder and CEO of Acredge, the company behind Zappio — an AI voice calling platform that calls, qualifies and follows up with inbound leads for real estate sales teams.

He co-founded Acredge in 2023, based out of Gurugram, with a focus on making intelligent automation accessible to real estate developers, brokers and sales teams across India.

As CEO, Agam shapes product direction, go-to-market strategy and the vision for how AI voice agents will transform the sales process for property professionals.

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From the Zappio blog

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Conversational AI in Insurance: Use Cases, Benefits and How It Works

How conversational AI in insurance handles FNOL, lead qualification, policy service, fraud detection, and renewal reminders — with a platform evaluation checklist.

· 9 min read

AI Calling Technology

Conversational AI for Customer Service: Benefits, Use Cases and Implementation

A practical guide to conversational AI for customer service: how it works, benefits with metrics to track, 12 use cases, chatbot and human comparison, voice AI considerations, a 12-step implementation framework, a cost formula, DPDP privacy basics and the KPIs that show real resolution.

· 18 min read

AI Calling Technology

AI Call Assistant: How It Works, Benefits, Costs and How to Choose One

A practical guide to AI call assistants: how they answer and place calls, key features and limits, use cases across industries, a detailed real estate workflow, an evaluation scorecard, a pilot plan, a transparent cost formula, and India's TRAI and DPDP rules for AI calling.

· 22 min read

Executive Playbook

The Complete Guide to AI Calling for Real Estate Brokers in India — 2026 Edition

The definitive pillar guide to AI calling in Indian residential real estate — what the technology is, why speed-to-lead decides conversion, the five-question qualification framework, the full decision-to-go-live deployment framework, CRM integration architecture, script design, cost and ROI model, platform evaluation criteria, the 7 KPIs, city playbooks, and the five mistakes that sink deployments.

· 18 min read

Executive Playbook

How to Build a High-Performance Real Estate Sales Team Around AI Calling

The team structure, role definitions, BDR-to-closer ratios, hiring profiles, and performance benchmarks for brokerages transitioning from a human-first to an AI-first calling operation.

· 10 min read

Executive Playbook

The Lead Funnel Audit: Finding Revenue Leakage in Your Real Estate Calling Operations

A diagnostic framework for mapping revenue leakage across six calling funnel stages — speed-to-lead, after-hours abandonment, mid-call qualification, CRM data decay, no-shows, and post-visit follow-up — with revenue-at-risk formulas for each.

· 11 min read