Zappio's AI calling agent handles appointment reminders, discharge follow-ups, lab notifications, and chronic care outreach — freeing your care coordinators for clinical work.
Patients forget or skip visits — OPD capacity wasted, doctors idle.
No contact after discharge means readmissions and low CSAT scores.
Patients wait anxiously for lab results — front desk gets flooded with calls.
Chronic patients don't refill on time, leading to clinical and revenue leakage.
Walk-ins overwhelm staff when pre-registration is not automated.
Discharged patients with queries at night have no reachable care team.
Fully automated — no manual intervention required for standard cases.
Appointment tomorrow, test result ready, or discharge completed
Patient reached within 30 seconds of trigger, in their preferred language
Patient confirms name, DOB, or OPD number before any health info shared
AI confirms, reschedules, or adds to waitlist based on patient response
Symptoms flagged post-discharge are escalated to duty nurse or doctor
Outcome, recording, and next step synced to your hospital system
See how hospitals and clinics use Zappio to automate patient outreach without increasing headcount.